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PayMaya, GCash Users Can Now Pay Bills, Process Money Transactions on Facebook Messenger

PayMaya of PLDT Inc. and GCash of Globe Telecom Inc. are now available in Facebook Messenger for bills payment, money transfers, and mobile load payments.

Facebook Messenger is one of the most popular online communication platforms in the country today. Now, it goes beyond connecting you with people as it also allows you to send money, pay the bills, and even purchase prepaid load, all without leaving the chat box.

PayMaya Philippines COO Paolo Azzola said their goal is to push for “cashless payments” for more people.

“Our mission is to make cashless payments available for all and this new channel via Messenger will help us enable more people,” Azzola said.

“This integration with Messenger represents an exciting new way to reach the unserved and underserved people and communities in the country by making payments available via social,” he added.

“We want everyone to enjoy cashless convenience on their mobile phones, and we think that these new tools will improve the financial lives of our customers,” he continued.

PayMaya, used to be known as Smart-e-Money Inc., is managed by PLDT Inc.’s Voyager Group.

All one needs to do is search for @PayMayaOfficial on the Facebook Messenger app and a menu of options will appear, including Pay A Bill, Buy A Load, and My Money. A chatbot will help users navigate through the menu and finish their transactions with other Messenger users.

First time PayMaya users can create their own account on the app itself. As long as you are using the latest version of the Messenger app, there should be no problem accessing PayMay through it.

Those who are concerned over the security of their money transactions on PayMaya on Messenger have nothing to worry about as every transaction will require a Facebook password.

Those who want to use GCash on Messenger simply need to register to Gcash, if you don’t have an account with virtual wallet yet, and link it to Messenger. Just look for GCashOfficial.

For now, PayMaya users can only transact with other PayMaya users and the same applies to GCash users. However, cross-platform money transfer is reportedly going to be available soon.

Currently, PayMaya and GCash on Messenger are only available to Android users.

Ginger Baker, Facebook’s product lead for mobile financial services, remarked during the launch of the linked services on September 22 that the integration of PayMaya and GCash on the Facebook Messenger app makes handling money transactions easier for people.

Baker added that Facebook decided to partner with PayMaya and GCash to help individuals connect to services involving money transactions, given how 69 percent of those living in the Philippines do not have a bank account.

With PayMaya and GCash on Messenger, you can access and move funds over chat without having to go to the bank, remittance center, or bills payment center.


Founding-Editor of Cebu Tech Blogger where he shares insights in eCommerce, Digital Marketing, Ad Ops, Tech, Startups, Technopreneurship, Life Goals and Hacks. He's the brainchild and ninja of a Cebu-based digital agency, TekWorx.Digital, with ventures TekWorx, (eCommerce and Digital Marketing), AdWorx (Outsourced Ad Ops for Publishers) and BlogWorx (full-fledged Blog Development service). Read his Full Curriculum Vitae. For training and consultancy, services, speaking engagements, blog partnerships or media invites, click here. Alternatively, get in touch with him on Messenger.

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