Fair Usage Policy

Experiencing Globe’s Internet Fair Usage Policy in Real Time; How to Reach it and What Happens When You get “Capped”

Bert Padilla
February 6, 2014
LIFE HACKS
0 Comments

I have been a Globe UnliSurf subscriber for 2 years now with my postpaid account, and another year with Globe’s BIS or BlackBerry Internet Service on top of that. But with over 3 years of being with Globe’s mobile data service, I have never heard of their Fair Usage Policy (FUP) on internet surfing plans until very recently, when they started enforcing it strictly.

I consider myself as a moderate to heavy mobile internet user for social media and personal purposes: I always find myself refreshing my Instagram, Twitter and Facebook feed at least twice to thrice an hour throughout the day. I also use it for quick web browsing and youtube video streaming. My data services are turned on almost all the time even at home — I only turn it off whenever I’m outside my house and i need to save up my battery life. I also use my phone’s data services to tether internet to my laptop whenever i’m not home, which happens almost every other day recently.

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Globe Data Cap vs Smart Data Cap, Plus a Look on Mobile Data Plans in Different Countries

Bert Padilla
February 6, 2014
LIFE HACKS
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With all the buzz about Globe Telecom’s strict implementation of their Mobile Data Surfing Fair Usage Policy (FUP), we can’t help but compare it with Smart Telecom’s own FUP on mobile surfing. The Fair Usage Policy is set not just for mobile data browsing, but for texts and calls as well. View the comparison on the table below, as well as details and an overview comparison on mobile data plan prices on countries in the world.

The reason why Globe started to strictly implement their Fair Use Policy according to them is to “ensure fast and reliable service” as apparently, 3% of their data subscribers are considered as heavy users. This solution sparked great ire amongst disappointed Globe subscribers, as a Fair Usage Policy was never really discussed when you sign up for a surfing plan (at least in my case when I signed up for an UnliSurf promo almost 2 years ago with my current plan). Smart on the other hand has their daily and monthly cap both on 1.5 GB, just half of Globe’s 3 GB monthly cap.

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Globe’s Internet Surfing Fair Usage Policy Explained

Bert Padilla
February 6, 2014
TECH
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A lot went berserk last week when Globe Telecom announced that they will start strictly enforcing their Fare Usage Policy (Read Globe’s FUP here), to ensure fast and reliable mobile internet service, according to the telecommunications company. What this means is that subscribers who availed to these called “Unlimited” surfing promos would be throttled to slower speeds (Read: 2G) once they reach Globe’s pre-determined cap.

In an infographic tweeted by @talk2globe, Globe explained that only 3% of their data subscribers will be affected, labeled as Heavy Data Users. Meaning, the remaining 97% don’t use that much data, not reaching the 1GB/day or 3GB/month cap. Once subscribers reach the 1 GB data cap per day, they will be throttled to 2G speeds equivalent to up to just 64 kbps, until the end of the day. They will then be shifted back to 3G/LTE speeds after midnight. As for those who reached their 3GB per month cap, they will be shifted back to their regular browsing speed on the first day of the following month. In example, if you reach the 3GB cap during the first week of February, you’ll have to endure 2G speeds for remaining days of the month.

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